Monday, 14 January 2013

Productivity

One of the measures of the relative productivity of a country is the time taken to buy a stamp or some similar item. If this is a train ticket then I fear India may be in trouble. On reaching a small train station we join the back of the queue, at the front of the queue 3 men wait with various filled out forms, as is the custom. Nothing happens, and nothing continues to happen for some time. After about 30 minutes of nothing happening I poke my head around the counter and ask if they are even open, to which they reply "Yes" with some certainty. About 5 minutes later the services continues with some more form exchange, and the next customer begins. I fear India does not appear in the efficiency league tables, as the unfortunate test customer is still waiting

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